Water where it should not be?
Do three things, then call.
The line is answered all night by a plumber. If you can do these first, there will be less to put right when we arrive.
Answered all night, every night
1
The main shut-off is usually where the supply comes into the basement, on the street side. A lever turns a quarter turn. A wheel turns clockwise until it stops.
2
Start with the lowest one in the house. This empties the pipes, and the leak slows to a drip.
3
Gas: turn the dial to pilot. Electric: switch it off at the breaker. A heater should not run on an empty tank.
Evenings and weekends
$145 call-out
Nights, 10 pm to 7 am
$195 call-out
The repair itself
Same fixed prices as the day
The call-out covers getting to you and the first half hour on site. You hear the price of the repair before we start it, at any hour.
