Plumbing and heating, Saint Paul
We run the pipe.
You run the bath.
Repairs, new bathrooms and heating for the old houses east of the river. A fixed price before any wall is opened.
Four steps.
The third one is the price.
1
You call
2
We find the shut-off
3
You get a price
4
We fix it
Said afterwards,
once the water was back on.
He found the shut-off in a cupboard I had never opened, and the price he gave me on the step was the price on the invoice.
Margit Olander
Burst pipe
in
Crocus Hill
Three radiators had been cold for years. It took them a morning, and they showed me the valve that had caused it.
Desmond Achterberg
Radiators
in
Cathedral Hill
They covered the stairs, kept to the dates, and the bathroom was usable every night but two.
Priya Venkataraman
New bathroom
in
Highland Park
Questions
Asked on most calls,
usually about money.
How fast can you get here?
For a leak that will not stop, usually within forty minutes inside Saint Paul. For anything that can wait we book a visit, most often within three working days.
Do you charge to come out?
A booked visit costs $95 and comes off the bill if we do the work. Emergency call-outs after 7 pm start at $180.
Will I know the price before you start?
Yes. We look, we give you a fixed price, and nothing is opened or cut until you say yes.
Are you licensed and insured?
Yes. We hold a Minnesota plumbing contractor licence, we are bonded, and we carry $2 million of liability cover. The certificate is in the van.
Is the work guaranteed?
Twelve months on labour. Parts carry the maker’s warranty, and we handle the claim if one fails.
Do you work on old houses?
Most of our work is in houses built before 1940: galvanised supply lines, cast-iron stacks, radiators on gravity loops. We would rather repair than rip out.
Notes from the van,
written between jobs.
Find your shut-off before you need it
Four places it hides in a Saint Paul house, and what to do if it will not turn.
Why the towel rail is cold at the top
Air, usually. Here is how to bleed it without flooding the floor.
What a dripping tap costs in a year
We measured one for a week. It came to more than the washer that fixes it.
